Shop from Home
If you can’t come see us, you can place orders over the phone. Please give us a call at 678-694-8704.
We currently do not offer on-line ordering. If online ordering is important to you, please let us know.
We have carefully added product lines under the pecan tree that are perfect for the bride and groom, new moms and special occasions. While we currently don't have an online registry, we invite you to create a Wish List or Wedding Registry to help others find the perfect gift. Stop in or email firstname.lastname@example.org for information and to shop from existing registries. There is a special return policy for Wish List registrants.
Q: How did you come up with the store name?
Well, two reasons. First, Amanda's mom, who grew up on farm in Hartwell, Ga, always reminisced about playing "under the pecan tree" by the barn. She always smiled when she shared these memories. Second, since we had always worked in the corporate world and had no experience owning a store or leasing space, we didn't think we could qualify for a shopping center lease. So, we purchased a 1939 bungalow for our shop location – a little house with a huge, old pecan tree in the front yard. Before we could open our doors, we were approached by a developer who saw potential in our space. The result is great – we are now in a fantastic, busy retail center!!!
We considered changing the name, but we believe that “under the pecan tree” conveys our friendly, unpretentious attitude. Besides, Dianne DaLee of DaLee & Company, Inc. designed such a great logo for us… how could we change our name?
Q: Can you order something for me?
We will do our best. If we carry the product line, we will do our best to order exactly what you’re looking for! (Or, if you would like us to respond without ending the sentences with a preposition, “we will do our best to order the exact product for which you are looking!”)
Q: Can you deliver?
Let’s talk about it… call us at (678) 694-8704 or email us at email@example.com. We want to serve all of our neighbors, including those that may be homebound or have limited access to transportation. We will do our best.
Q: Can you carry this brand?
Well, if you want it, then it may be a perfect fit. However, it may be that the reason we don’t already have is because we are not allowed to carry the brand; a store close by may carry the brand, and the territory may be protected. Let us know what you have in mind…. call us at 678-694-8704 or email us at firstname.lastname@example.org.
Q: What is your Return Policy?
Receipts are required for Standard Returns. With an original Under the Pecan Tree receipt, unused items in their original packaging may be returned as follows:
Refund: Items returned within ten (10) calendar days of the purchase date listed on the receipt may be returned for a credit equal to the listed purchase price. Refunds will be issued to the original form of payment; when the purchaser paid by check, the refund will be held for seven (7) days from the date the check was deposited into the Under the Pecan Tree account.
Store Credit: Items returned within thirty (30) calendar days of the purchase date listed on the receipt may be returned for a Store Credit equal to the listed purchase price. The Store Credit will be valid for one (1) year from the issue date. The customer is responsible for maintaining and presenting the Store Credit document.
*Commissioned Art and Special Order items, including personalized items and Legado china featuring the initial monogram, may not be returned. Holiday items are not eligible for return after the applicable holiday.
Q: What is your Gift Registry Return Policy?
An item registered on the Wedding Registry, Wish List Registry or Gift Purchase Registry may be returned without a receipt provided the item has not been used and is in its original packaging. The item must be presented for a Store Credit by the Latest Return Date as listed on the Registry. The Store Credit is valid for one (1) year from the issue date. The customer is responsible for maintaining and presenting the Store Credit document.
**Commissioned Art and Special Order items, including personalized items and Legado china featuring the initial monogram, may not be returned. Holiday items are not eligible for return after the applicable holiday.