Shipping Policy

We will send a CONFIRMATION EMAIL once your order has been successfully placed. Please review your shipping address, as we are unable to redirect goods once they are on route to you. (Orders that are returned to us because of address error will not be shipped back until the customer corrects their address and pays for additional shipping costs.)

We will send A SHIPPING CONFIRMATION EMAIL when the order is dropped off for shipment.  The shipping confirmation will include your order number, tracking number and ship date. Orders can take up to 3 business days (Monday-Friday) to be processed and dropped off for shipment.

Once items are dropped off for shipment, standard shipping in the contiguous United States can take 2-8 business days in transit.

Where We Ship

We ship within the 48 contiguous United States and Washington D.C.

Shipping Costs

$10 flat rate for most items

$15 flat rate for heavy or fragile items (including but not limited to liquid soaps and lotions, candles, glass vases and cutting boards)

We do not want to make a profit on shipping, but we do need to charge because shipping is expensive for little stores like ours. 

Please note that additional shipping costs may incur when your order is oversized or very heavy or when your address is in a remote area. You will be charged the difference between the actual shipping charge and the Flat Rate originally assigned. (For example, if your Flat Rate charge was $10, but the actual shipping charge was $33, you will be charged the additional $23.) You will be required to pay the difference before the order is shipped.

FREE LOCAL PICKUP

Avoid fees by choosing local pickup.

LOST PACKAGES

We are not responsible for Lost or Stolen packages. 

CANCELLING ORDERS

You can cancel your order up to 24 hours of purchase as long as your order has NOT been processed and dropped off for shipment.  Please CALL or TEXT 678-694.8704 to cancel.

Effective April 2, 2025 * Under the Pecan Tree LLC